Privacy policy

Take Two Cosmetics (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your information when you visit https://taketwocosmetics.com (the “Site”), place an order, create an account, contact us or subscribe to our newsletter. By using the Site, you agree to the practices described here.

Who We Are

Take Two Cosmetics is a UK-based business that makes handmade glitters, eyeshadows and custom palettes. We are the data controller of the personal data collected through the Site.

We handle personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information you give us

• Name, billing and delivery address, email address and phone number when you place an order or create an account. •
• Order details, such as the products you buy, your order history and any custom palette choices.
• Messages and attachments you send us, for example photos of a damaged item when you request a refund or exchange.
• Entries and details you provide for competitions or giveaways.
• Your email address when you subscribe to our newsletter.

Payment information

Payments are processed by our third-party payment providers. We do not store your full card details on our servers. We only receive confirmation that your payment was successful, along with limited details such as the last four digits of your card.

Information we collect automatically

How We Use Your Information

We only use your personal data when the law allows us to. The main reasons are listed below.

Purpose	Legal basis
Processing and delivering your orders, including custom palettes	Performance of a contract
Sending order confirmations, dispatch notices and tracking updates	Performance of a contract
Handling returns, refunds, exchanges and faulty or damaged item claims	Performance of a contract; legal obligation
Managing your account and answering your enquiries	Performance of a contract; legitimate interests
Sending marketing emails and newsletters	Consent (you can withdraw it at any time)
Running competitions and giveaways	Consent; legitimate interests
Preventing fraud and keeping the Site secure	Legitimate interests; legal obligation
Improving the Site, our products and your shopping experience	Legitimate interests
Keeping accounting and tax records	Legal obligation

We do not sell your personal data to anyone.

Who We Share Your Information With

We only share your data with trusted third parties who help us run the business, and only as much as they need to do their job:

• Couriers and postal services, such as Royal Mail and DHL, so they can deliver your order. For international orders they may share your details with customs authorities in the destination country.
• Payment providers, to take payment and prevent fraud.
• Website hosting, WordPress and WooCommerce service providers, who store the data needed to run the Site.
• Email and newsletter platforms, to send you order updates and marketing messages you have agreed to receive.
• Analytics and advertising providers, which help us understand how the Site is used.
• Professional advisers, such as accountants and legal advisers, where necessary.

Children's Privacy

Our Site is not designed for children under 13, and we do not knowingly collect personal data from them. If you are a parent or guardian and believe your child has given us personal data, please email us and we will delete it.

Third-Party Links

The Site may link to websites run by other people, such as social media platforms. We do not control these sites and are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the "Last updated" date at the top. Please check it regularly. Continuing to use the Site after changes are posted means you accept the updated policy.